Thomas_longsworth87
May 30, 2026
"Bad First Impression"
My first impression wasn’t great. The selection was really small, and I couldn’t find a lot of the usual stuff I normally look for. It felt disappointing right away.
bessie_Kelley73
May 28, 2026
"Shipping took forever"
The order itself was totally fine, but the shipping took way longer than I expected and it just kind of sat there for over a week with barely any updates, so I kept checking and wondering what was going on, which was frustrating honestly.
"Discount Code Wouldn’t Work"
I tried using the promo code at checkout, but of course it never applied for me. I was expecting the discount to show up, and instead I just ended up paying full price. Frustrating when you think you’re getting a deal and then it doesn’t work
CharlesSneed_46
May 20, 2026
"Checkout Was a Mess"
I knew quickly this wasn’t going well. My payment failed twice for no clear reason, and then my whole cart just emptied. At that point, I was done.
DorisJohnson_25
May 18, 2026
"Order was all over the place"
I was kind of confused when my order arrived. Some of the items were wrong, and one thing was missing completely. At first I thought maybe I’d misread something, but even the packing slip didn’t match what I actually ordered. I get that mistakes happen, and I’m usually patient about delays or little issues, but this just felt like a basic thing to get right. Now I have to go back and forth over email to sort it out, which is frustrating. Not the worst experience ever, but definitely not a good one either...
"Prices made it hard to justify ordering"
I went on Better Health Store hoping I’d find some good deals, but the prices just felt too high. A lot of the stuff I normally buy was cheaper on other sites or even at local stores. Once shipping got added, it was like I was stuck choosing between overpaying or just giving up on the order. I really wanted to like the site, but the value wasn’t there for me, and I don’t see myself ordering again unless the prices get better.
OrlandoCronin
May 03, 2026
"Refund is taking way too long"
Just a heads up to anyone thinking about ordering — my return was processed, but I’m still waiting on my refund. It’s been dragging on way longer than expected, so be careful if you might need to return something.
MarcyVasquez
April 29, 2026
"Stock info was wrong"
Ordered an item because the site said it was in stock, so figured everything was good. Paid for it and then found out it wasn’t actually available.
Pretty frustrating, especially when you’re planning around getting it. Really need to keep their inventory updated better because it ended up wasting my time.
norma.Thomason
April 21, 2026
"Support answered quickly, thankfully"
I had a question about my order and, i was already kind of tired of dealing with customer service stuff. But they got back to me fast and were actually helpful. It wasn’t totally perfect, but they sorted it out without making it a whole thing, so overall I’d say it was a good experience.
marthasalazar5187
April 14, 2026
"Decent spot, but kinda pricey"
The staff was super nice and helpful, but dang, the prices were higher than I expected. Not a bad store overall, just a little steep for me.
JaniceGarces
April 14, 2026
"Works okay, but it makes you wait it out"
The site was fine for basic shopping, and I did eventually find most of what I needed. Pages loaded alright and checkout wasn’t a problem, but it definitely felt like one of those sites where you have to bring extra patience whether you want to or not.
The menu felt a little all over the place, and the search results weren’t always useful, so I ended up clicking around more than I should have. It’s not awful, but it’s clunky enough that I caught myself getting annoyed at having to be so patient just to do a simple order.
JohnUssery
April 13, 2026
"Good store, but shipping adds up"
Ordered a few vitamins and snacks, and everything showed up in good shape and packed nicely. Nice. The only downside was the shipping cost, which felt a little high unless you add more to your cart. Oof. Not a dealbreaker, but it definitely made me pause before checking out. Overall, still a good experience...
Ashley-ross
February 20, 2026
"Staff seemed unsure"
I went in with a few simple questions about supplements, but the staff didn’t really seem to know much. One person told me one thing and someone else gave me a different answer, which was sooo frustrating. I wasn’t asking anything complicated, so I left feeling a bit disappointed.
emilynang2013
February 10, 2026
"Produce was fresh, for the most part"
Got my milk and greens, and yeah, they were fresh enough. Nothing amazing, but no real complaints either.
nelson_Caldwell90
February 06, 2026
"Box showed up totally smashed"
The box arrived all crushed up, which was frustrating. I mean, the packaging just didn’t seem sturdy at all, and I was surprised it even made it here like that. The product might be okay, but the way it was packed was really disappointing
NicoleBoyd_47
January 30, 2026
"Pretty trustworthy"
Ordered a few times. Everything showed up fine. Site feels legit. Checkout was easy. Shipping was a little slow, but I’d buy again...
james1971
January 11, 2026
"Found my regular vitamins here again"
I just stopped in recently and they had my usual vitamins in stock when a couple other places didn’t. after this last trip, this is probably the first place I’ll check for supplements from now on
WILLIAMS
January 06, 2026
"Local delivery was alright"
I ordered a few groceries for local delivery, and they did show up the same day, just later than the time I’d picked. One item was out of stock and I didn’t really get a clear update about it, which was a little annoying. Most of the stuff was packed well though. Overall, it wasn’t bad, but it could’ve gone a bit smoother...
john1988
December 23, 2025
"Pretty nice organic options"
I like that they have a good mix of natural and organic products, and the prices seem reasonable. Shipping took a little longer than I was hoping for, but it was fine. Totally fine. Overall, not a bad experience.
derek1997
December 19, 2025
"Pretty good, just not always consistent"
I’ve ordered from Better Health Market a few times now, and overall it’s been good. Some of the stuff I got was fresh and really nice quality, but one snack I tried tasted a little stale. It wasn’t nothing awful, and I can’t say I wouldn’t order again, but it did make the experience feel a bit hit or miss. I’d probably stick with brands I already know next time.